Downloading on your portable device
Q Why, when I click on the link it doesn’t download to my tablet/mobile device?
A Make sure you are clicking on the correct link for your type of device, MOBI for Amazon Kinde or EPUB for anything else. Check that you are still connected to the internet via Wi-Fi or 3G (see your service provider for more details).
Q Which link should I click on to download the file onto my device?
A MOBI is for Amazon Kindle devices and the Kindle e-reader app running on various devices and computers.
An EPUB is for any other app running on a mobile device or computer, for example; iBooks or any other e-reader app running on an Apple iPad, iPhone, iPod Touch, or any other e-reader app running on any other type of device such as an Android device or a Kobo, a Nook, etc.
Q Why can’t I see or read the file on my device?
A Make sure you have an e-reader app on your device, these are freely available from your device’s App Store or Marketplace.
Downloading on your PC/Mac
Q When I click on either of the links on my PC/Mac it asks me to save a file, what is this file?
A These are the actual files that need to be transferred to your device, or opened in e-reader software.
Q How do I put this file onto my device once I have downloaded the file onto my PC/Mac?
A There are two ways to load the e-book to your device after downloading to a PC/Mac.
Upload the file onto your device via a cable and/or file transfer utility.
Email the file to an email address that is connected to your device and then open the attachment with an e-reader app.
For more information about how to upload the file to your device using a USB connection, please refer to your hardware manufacturer’s website.